Inbound Customer Service Representatives

Location:	Dartmouth, Ontario, Canada
Job Type:	Permanent
Posted:	26th Aug 2008
Closing Date:	1st Jan 2008
Posted By:	Convergys
Details:
Inbound Customer Service Representatives Inbound Customer Service Associate Convergys offers competitive pay rates and excellent benefits to complement your life. As a Convergys Associate, you’ll help answer customers’ inquiries about their services with various Fortune 500 companies. Job Description Receive inbound inquiries for front line customer support for some of the most successful corporations in the world. Expectations:  Superior customer services skills  Excellent verbal communication and listening skills  Computer knowledge, specifically in a Windows environment Additional Information:  $9.25/hr - including shift premiums & the potential for you to earn quarterly merit increases  Overtime offered after 40 hours per week  Advancement opportunities – 90% of management started out as agents  Opportunities to transfer between any of our 14 Convergys sites across Canada  Shift swap and shift giveaways available to complement your life  Company paid benefits for both full & part-time  Tuition reimbursement – effective date of hire (up to $2,500 per year)  Great location – on major bus route; subsidized transportation; free parking  RRSP program with annual employer contributions up to 75% employer paid pension plan  3 weeks paid vacation after 2 years, up to 7 personal days  Casual dress environment  On site full service cafeteria Apply today!

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